Contact Us

Have a Question?

We’d love to hear from you. Whether you have a question, need help with ordering from Rustico Deli or would like to discuss collection, our friendly team is here to assist. Reach out via phone or email and we’ll get back to you as soon as possible. We look forward to hearing from you. We’ve compiled a few FAQs below.

  • 01284 701800
  • [email protected]
  • 83-87 Risbygate Street, Bury St Edmunds, Suffolk IP33 3AQ
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FAQs

No, we’re currently operating as a collection only service. You can pick up any placed orders from Rustico Italian Restaurant in Bury St Edmunds. 83-87 Risbygate Street, IP33 3AQ. If you have any further questions or would like to discuss a specific collection time, please call us directly on 01284 701800 or email us on [email protected]

We’ll notify you when your order is ready to collect along with current collection times via email. We offer collections during the opening hours of Rustico Restaurant, Bury St Edmunds.

We can accept returns on pantry and longer shelf-life products if satisfactory reason is provided and requested within 7 days of order collection. Faulty and/or damaged good may be returned up to 7 days of collection – we will of course aim to offer a suitable replacement at the time. Fresh, non-sealed perishable goods cannot be returned once accepted by the customer due to hygiene and food safety reasons. Please get in touch via [email protected] if you have any questions.

Extra virgin olive oil is made from the first cold pressing of olives, without any chemicals or heat, resulting in a higher quality oil with a distinct flavour. Regular olive oil is refined and typically has a milder taste and lower nutritional value.

If a product is out of stock and it’s still available from our producers in Italy, we can of course place a pre-order or notify you when we receive the stock.

Bronze-cut pasta is made using traditional bronze dies, which give the pasta a rougher surface compared to the smoother, Teflon-cut pasta. This rough texture helps sauces cling better, creating a more enjoyable eating experience. The process also preserves the pasta’s natural flavour and allows it to hold up better in dishes, making it ideal for hearty sauces or soups. Because it’s made using traditional methods, bronze-cut pasta often retains a more authentic texture and taste, making it a popular choice for Italian cooking.

Family Owned & Operated business

Three Suffolk-based Italian families coming together to bring the taste of Italy into your home.

100% auTHENTIC iTALIAN pRODUCTS

We work with the best suppliers in Italy to provide high-quality produce across our website.

easy local collection available

We currently offer local collection from Rustico, our Italian restaurant in Bury St Edmunds.

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